Information Technology Services

Do you need assistance? Call (815) 727-6860

• "Press "1" if you are a Central Student or Parent/Guardian
• "Press "2" if you are a West Student or Parent/Guardian
• "Press "3" if you are a Staff Member

You can also send an email to the email addresses below:
Central Help Desk: centralhelpdesk@jths.org
West Help Desk: westhelpdesk@jths.org
Staff Help Desk: helpdesk@jths.org

Hours during the school year:
Monday - Friday
7 a.m. - 4 p.m.

Hours during the summer:
Monday - Thursday
7 a.m. - 5 p.m.

JTHS believes that the integration of technology is essential to motivating and engaging students in rigorous and relevant lessons. 1:1 technology provides anytime/anywhere learning and opens the doors to the critical thinking and problem-solving skills that students need to compete and contribute in our global society.

Every student has the opportunity to have a computing device issued to him or her for continuous learning.  Students demonstrate the character attribute of responsibility through proper device care, digital citizenship, internet safety, collaborative learning and more.

Answers to some 1:1 frequently asked questions:

• There is no charge for the initial device and peripherals.
• Filtering software is installed on each student’s device.
• A signed Acceptable Use Policy (AUP) must be on file and outstanding technology fees paid in order to be eligible for a device. 
• Eligible students are issued a device at scheduled distribution, the first two days of school or when they become eligible.
• When available, loaners are temporarily issued while a device needs to be serviced.  This does depend on the issue and charges may apply.
• The device must be returned in working condition at the end of the school year, upon withdrawal from the school district, or upon request of a staff member. Fines may be assessed upon return.
• Stolen devices must immediately be reported to authorities.  Thefts that occur off campus must be reported to the police and a copy of the report provided to the school, and thefts that occur on campus must be reported to the student’s dean or the school’s police liaison officer.  
• Internet access is available to students on site before, during and after school hours. Students can also use community access points such as the public library or a local business. In addition, high-speed internet access can be purchased by families qualifying for free/reduced lunch through Comcast for $9.95 a month. Promotions and/or additional eligibility criteria may apply. Please visit InternetEssentials.com.

Campus Student – Is the student intranet containing up to date information, links, and resources for current JT Students.
Campus Student

Campus Student Video Resources: 

• Student Features 
• Student Settings      

How to access student email for the first time:  View the video here for instructions.

How to View Report Cards
Acceso a las tarjetas de calificaciones

Directions for JTHS students to install the latest version of Microsoft Office on up to 5 devices for free!

1. Log into your student email account
2. Once Logged in, Click on the setting gears in top right corner
3. Then, click on "Office 365" under 'My app settings'
4. From here, click on the Settings Tab and the Software
5. Click Install and follow the install directions: you may need to click run & restart your computer as prompted.

For additional help email the Central or West Help Desk.

Please complete these steps to help prevent password issues over the summer and at the start of next school year:

1. IMPORTANT:  If you are off-site first confirm that you are connected to our Virtual Private Network (VPN) by expanding your taskbar, click on the up arrow in the bottom right-hand corner of your screen, and checking that you have a gold lock on the green shield icon as shown below.
    

   If you do not have the gold lock please follow these directions to connect and once connected move on to #2.
    

2. Change your Password:
   • Hit the Ctl+Alt+Del keys and choose “Change a Password”.
   • Follow the prompts entering your old password once, new password two times and then submit.  Make your new password secure by following these guidelines:
     • Eight characters long
     • At least one uppercase letter
     • At least one lowercase letter
     • At least one number

Student Data Privacy

Joliet Township High School District 204 takes the privacy of our student's data seriously. This page intends to make transparent and provide information regarding student data privacy laws.  Most recently the Student Online Personal Protection Act, or SOPPA, a new Illinois data privacy law effective July 1, 2021 regulates student electronic data collection and use by schools, ISBE, and education technology operators. 

What is SOPPA?
What happens to the student Personally Identifiable Information (PII) data that we send to a third-party operator? Information like names, birthdates, etc. may be provided by to a third party to support instruction.  What protections do those companies have in place to make sure that our student's data is not sold or freely given to others? This is exactly what SOPPA looks to address. As part of SOPPA, these companies must enter into Data Privacy Agreements (DPA) with each district they work with. These agreements outline what data is stored, how it is protected, what the company can and cannot do with that data, and what they will do in the event of a data breach.

What are Data Privacy Agreements (DPA)?
Joliet Township High School District 204 leverages the Student Data Privacy Consortium (SDPC), which is a collaborative of schools, districts, regional, territories and state agencies, policy makers, trade organizations and marketplace providers addressing real-world, adaptable, and implementable solutions to growing data privacy concerns. If you would like to read more about the SDPC, click here. If you would like to view the DPAs that Joliet Township High School District 204 currently holds, please click the following link: Joliet Township High School District 204 Data Privacy Agreements

Parent/Guardian Data Review
Contact the Director of Information Technology Services TBD to request copies of, to inspect or to request corrections to your child’s covered information. 

Important Data Privacy Laws

Student Online Personal Protection Act (SOPPA): Guarantees that student data is protected when collected by educational technology companies, and that data is used for beneficial purposes only.

Children’s Internet Protection Act (CIPA): Imposes certain requirements on schools that utilize the federal E-Rate program to receive discounts for internet access and other technology services, or that receive federal grants for other technology expenses.

Family Educational Rights and Privacy Act (FERPA): Governs information in a student’s education record, restricting access and use of student information

Links

• Educational Technology Mandated Notices
• District Covered Operator Information (third party details to be added August 1, 2021)
• Student Data Privacy Laws (2 pages)
• SOPPA Details (1 page)
• Data Breach Details (currently nothing to report)